Privacy Policy

Your Privacy Matters

Being open and fully transparent about your privacy when browsing the Jake Symons Site is so important. You can’t always see what’s happening with your data, which is why this policy has been written, to show you what happens when you visit this Site. See our other policies below for more.

See an overview of the policies on the site and all the legal info you need. 

 

This Site uses cookies to provide you with the best experience possible. See the Cookie Policy for ones that are needed, and ones that are not.

Under some blogs you’ll be able to leave a comment. This policy will show you what you can and can’t say. 

Last Updated: 24th June 2020

Introduction

 You are reading the privacy policy of Jake Symons’ website (https://jakesymons.com). This policy allows Jake Symons to be completely transparent in his privacy practices on the Site, as well as informing you of the data that may be collected, and your rights to have it removed.

Jake Symons processes some of your data while other data gets processed by advertising, analytics and social media partners. These partners all have their own privacy policies which are linked throughout where applicable.

Jake Symons will always treat your personal data with the care, security and respect it deserves, and this policy is here to outline how that is the case.

Contact Details

The data protection officer for these sites is also the owner – Jake Michael Symons. 

Email: [email protected]

Phone: 07939670980

To discuss any questions with this policy, including your wish to exercise your right to have your data removed, please contact Jake Symons using the above contact details. These are also included again at the end of this policy for your reference.

Your Personal Data

Your personal data forms your digital identity, which is private to you. Jake Symons is proactive in his approach to keep you informed of your rights regarding your data. These robust policies have been created to show you precisely what happens with your data on this Site, where it goes and what control you have over it.

Jake Symons only collects your personal data when there is a legitimate basis to do so, for example contacting you, if you fill out our contact form, or looking at what parts of a page you interacted with after visiting the Site through an ad, to measure its performance. 

Your data will never be sold to any third parties, and while Jake Symons may advertise on other platforms, there are no adverts placed on this Site. 

This Site is not signed up to Google Adsense or a similar program to collect data and display advertising to you here.

Personal information is not, and will not ever be shared with any third parties other than the specific reasons stated below. 

Information you provide

Comments

See Also: Comments Policy

What are comments?

Comments are messages that can appear under certain blogs where there is the option to leave a comment as well as in reply to another existing comment.

Comments are user-generated content – visitors post them to the website. Jake Symons may also write comments directly. 

What data is collected when I comment?

In order to leave a comment on our Site it’s required that you enter your name, email address and the message itself.  

Understandably, you may not wish to provide your personal data here and leaving a comment is an entirely voluntary action on this Site. By leaving a comment, you are giving your name, email address and the contents of the comment of your own free will. 

Why do you need that?

Name: We use a name to distinguish comments from each other to help with clarity of understanding for those reading the comments. While you may choose to provide your real name, this is not required, a nickname or alias is acceptable to use as per the Comments Policy.

Email Address: We use this to be able to identify comments if you want your data to be deleted. By providing your email address, Jake Symons can fulfil his obligation to allow you to delete all of your comments by collecting and removing comments under that address. 

Your email address is not made public and can only be viewed by Jake Symons. 

Comments: When posting comments on this Site you have the option to write any of your thoughts. Our Comments Policy actively encourages you not to include personal data in the comments you post. Jake Symons attempts to delete comments that contain sensitive data such as addresses or social security numbers. However, he cannot be responsible for any consequences caused by your own posting of personal information on this Site.

Are you responsible for comments?

When posting comments, Jake Symons is not responsible for the personal information you share of your own free will. Comments left on this Site may not represent the view of Jake Symons.

When leaving comments, please make sure they comply with the Comments Policy. Also, you are legally responsible for what you write when posting any comments on this Site.

How long do you keep comments for

Comments are kept indefinitely unless they are in breach of the Comments Policy in which case they will be removed. Comments may be archived using other services such as Google Cache or the Wayback Machine after they have been deleted from the site. Comments can also be screenshotted by other users and Jake Symons has no control over that.

How can I delete my comments?

Jake Symons collects an email address when you leave a comment on the Site. This email address is used to identify your comment in the case you want to delete it.

To verify your comments are indeed your personal data, please send an email on the same email address that you used to post the comment. Other forms of identification such as a passport or driving licence are not required, and it’s discouraged you attempt to send these.

For this reason, Jake Symons prohibits the use of temporary email addresses in the Comments Policy. Please make sure to use an email address you have access to when commenting so that if you wish for your comments to be deleted, you can verify your identity.

Emails

What is it?

On our Site, we use a contact form where we take your name, email and the message that you send. For transparency, the form is powered by JetPack and our email provider is GSuite Gmail.

JetPack does not have access to the data in the form as it is stored in the database of Jake Symons and directly emailed to him. The email includes your IP address, timestamp, name, email and message. 

Why do we collect data?

The contact form is an essential part of the Site, which allows Jake Symons to take messages from people who want to work with him, offer feedback on the Site or make contact for some other reason.

This data is collected so Jake Symons can reply to you in responding to your feedback or discussing a project to work together. Data passed through the contact form is kept securely and confidentially, and Jake Symons does not disclose this data to any third parties unless there is a clear legal requirement to do so.

How long do we collect this data

Your emails may be kept indefinitely in our inbox unless they are identified as spam in which case, they are deleted within 60 days of their sending. If you have got a response to your email, then it has not been identified as spam.

We cannot take responsibility for your own email provider’s security in these transmissions.

Under your “Right to be Forgotten” you can ask us to delete any emails we may have kept of you. To keep the process straightforward, please send us an email requesting your data to be deleted on the email you wish for us to remove. We then send a notice when we have received your request, and again when it is completed.

Please note Jake Symons may not be in a position to delete all of your email correspondence when there is a legal or regulatory basis to keep them. Rest assured, you will be informed if this is the case.

Other Social Media

Jake Symons cannot liable for your data or privacy on other sites, including social media. When sharing posts or communicating with us on other platforms, the website in question is responsible for your data. 

If you choose to send a private message, all the available security protocol is followed for each social platform such as 2-factor authentication. 

If you require your data to be deleted on a third party site, then please contact the social media site in question to have your data deleted. These sites also have their  

Cookies

What are cookies?

Cookies are small pieces of data in the form of text files which are stored on your device when you use the website. They can last for any duration of time; some disappear instantly, and others stay around much longer.

You can clear cookies from your browser at any time. A guide by Livewire explains how to remove cookies from every major browser. If you do not have a browser listed in the article, then a quick Google search should provide some assistance or consult your browsers’ help centre for advice.

Our Cookies

To learn more about the cookies used on this Site, please visit our Cookie Policy.

Embedded content from other websites

Articles on this Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account logged in to that website.

Twitter – Official embed tool used to display tweets in an interactive form as opposed to a static image – Privacy Link

Quora – Used to share marketing tips by embedding helpful Quora answers directly into the post – Privacy Link

Instagram – Used to embed my recent post on my Instagram landing page – Privacy Link

YouTube – Displays video content related to the post, or mental health content such as Mental Monday – Privacy Link

Note: YouTube

YouTube offers a “privacy-enhanced mode” which is enforced across YouTube media on this Site. YouTube claims this prevents them from recording any data on this Site until the video is played. If you’re signed into YouTube when viewing the Site, YouTube may associate the video you watch here with your account. 

Who we share your data with

Jake Symons uses the following third-party service providers on the Site to understand how you use the Site to help him to continually improve the experience of visitors like you to the Site. 

The technologies below may use cookies to help them function – more detail of those can be found in the Cookie Policy.  

JetPack

JetPack is part of the Automattic family and is used to add functionality and security to the to the Site. 

Jetpack Site Stats

Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.


Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the JavaScript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, JavaScript files, CSS files, etc.). The site owner has the ability to force this feature to honor DNT settings of visitors. By default, DNT is currently not honored.

JetPack Comments

Using JetPack, you can leave a comment faster on the Site if you are logged into WordPress. When commenting on our site JetPack collects the following data

  • Your Name
  • Email Address
  • Comment Timestamp
  • IP Address

A jetpack.wordpress.com iFrame also receives the following

  • WordPress.com blog ID attached to the Site,
  • ID of the post which the comment is being submitted
  • Commenter’s local user ID (if available) 
  • Commenter’s local username (if available) 
  • Commenter’s site URL (if available)
  • MD5 hash of the commenter’s email address (if available) 
  • Contents of the Comment

Protect

To help maintain your privacy and keep the Site secure Jake Symons uses JetPack Protect to check login activity and to block fraudulent attempts. When attempting to log into the Site, the following are collected

  • IP Address
  • The email address used when attempting to log in 
  • IP related HTTP headers attached to the users

Subscriptions

Jake Symons’ uses JetPack to allow you to subscribe to the blog, posts or comments, so you get notified when they are updated.

To initiate and process your subscription JetPack use the following information

  • Your email address
  • The ID of the post/comment

For the exclusive purpose of monitoring and preventing abuse and spam, the following data is also collected for new subscriptions. 

  • HTTP request headers
  • IP address 
  • URI which was given to access the page.

Google Analytics

Google Analytics collects data on the usage of the Site to help Jake Symons make informed decisions to improve the experience on the Site.

This data may include the following:

  • Browser data (such as version, e.g. Chrome 81) 
  • Operating System (e.g. Windows 10) 
  • The website that referred you to this Site (such as clicking a link on Twitter)
  • What pages you’ve viewed on the Site and for how long
  • The time and date of your visit to the Site
  • Any errors you may have come across while visiting this Site
  • Interaction with video content on the Site

This service also collects your IP address. IP anonymisation is in force across our website. This makes your IP address anonymous as soon as it is technically feasible to do so.

Google Tag Manager

Jake Symons uses Google Tag Manager to manage the HTML and JavaScript tags which are used for tracking and analytics tracking on this website. Used by these services, GTM allows Jake Symons to efficiently track analytics to continue to improve user experience and ensure the success of the Site.

Google Remarketing Services

Jake Symons uses Google Remarketing Services, which collect data about your activities which do not identify you personally when you visit this website or the websites where he serves advertising. You may opt-out of Google’s use of cookies by visiting the Google Advertising Opt-Out Page – Learn More.

Google reCAPTCHA

Jake Symons uses this Google service to prevent abuse on contact forms. This service may use your IP address to verify if you are a human on the Site. 

HotJar

HotJar is another analytics package used on Jake Symons, which helps understand users’ needs and optimise the service experience. This monitors things such as how much time you spend on the page, what links are clicked. HotJar uses cookies and other technologies to collect data on the user’s behaviour and their devices. 

This includes your IP address which is saved stored in a de-identified form as well as device screen size, device type (unique device identifiers) browser information, geographic location (country only) and the preferred language used to display this website. Hotjar uses this information in a pseudonymized user profile. 

Hotjar is contractually forbidden to sell any of the data collected on Jake Symons’ behalf.

Facebook Pixel

Jake Symons uses Facebook Pixel on this Site to help measure the performance of Facebook ads. If you have contacted Jake Symons on his business Facebook page “Advanced Matching” may link your Facebook account and your visit to the website. Facebook can also process this data and link it to your own Facebook account. Here is there privacy policy and more on their GDPR policies.

Twitter Conversion Tag

A pixel from Twitter is placed on this Site to help Jake Symons understand by analysis the way users have interacted with the Site after visiting from Twitter. Users who have clicked on an ad are tracked to see how they interact with the website to improve the experience. 

Pinterest Conversion Tag

A pixel from Pinterest is placed on the Site to help Jake Symons understand and analyse how Pinterest content and advertisements are performing. The usage data is sen to Pinterest, and they may associate it with your Pinterest account if you remain logged in. Privacy Policy

Cloudflare

Jake Symons uses Cloudflare DNS and CDN to improve the performance of the Site. Information from our website to your browser and vice-versa may be transmitted through the Cloudflare network. Jake Symons and Cloudflare have signed an Enterprise Subscription Agreement to ensure any data is processed under their GDPR and privacy policies. (https://www.cloudflare.com/media/pdf/cloudflare-customer-dpa.pdf)

MailChimp

Jake Symons uses Mailchimp for an email newsletter sign up that you’re able to opt into across the site. MailChimp is an opt-in service and you will be informed if you are signing up to MailChimp separately from normal email correspondence. Initiating email correspondence to an @jakesymons.com address does not automatically add you to MailChimp for privacy reasons. If you do opt into MailChimp you’ll be ticking a box to state you agree for them to retain your details for the purposes of receiving the newsletter. MailChimp has their own comprehensive privacy policy available here.

How long we retain your data

If you choose to leave a comment on this Site then the comment will be published indefinitely. Comments may be deleted if they are in breach of the Comments Policy or if you have used your right to be Forgotten.

Email correspondence will be kept indefinitely unless you exercise your right to be Forgotten.

Off-Site

Jake Symons has an active presence on other social media platforms which also collect their own analytics data. Jake Symons has no control over the analytics which are collected by the sites you visit (such as Facebook or Twitter). However, the platforms choose to share some of that data on to Jake Symons

Facebook Page Insights

Jake Symons actively monitors Facebook Page Insights, which is is Facebook’s built-in analytics software which shows the actions that are taken on the Jake Symons’ Facebook page. Jake Symons processes these insights to see what content is performing well on the Facebook Page. You can view Facebook’s policies in relation to this data here. Jake Symons has no access to your personal Facebook data in these insights.  Privacy Link

Your Data Rights

Right to be informed

You have the right to be informed over how Jake Symons uses your personal data when visiting this site. This policy has been created to be completely transparent and fully inform you what happens with your data.

Right to Access

You have the right to access your personal data at any time. All personal data held by Jake Symons is matched to your email address (such as contact form responses and comments).

To access your personal data please send the same email address so Jake Symons can verify your identity. 

Right to rectification

You have the right to correct any data Jake Symons may have about you. 

As per our Comments Policy, Jake Symons may use discretion as to whether you’re comments are deleted or edited.

Previous correspondence (such as emails) cannot be modified. 

Right to erasure

Mentioned throughout as the right to be forgotten, you can request your data to be deleted at any time. 

To ask for your data to be deleted, please send an email using the same address attached to the data you want to be deleted.

You will be informed within 24 hours when your request has been received, and your personal data will be removed from Jake Symons within 30 calendar days. 

Right to restrict processing

You have the right to restrict us from processing your data. 

For example, you may no longer want to be contacted after filling out a contact form.

Please let Jake Symons know this is the case by sending an email ([email protected]) and you won’t be contacted further.

Right of Portability

You have the right to take the data Jake Symons holds and use it for your own purposes. Please file an access request for a downloadable zip containing your data.

Right to object

You have the right to object to Jake Symons processing your data. If you wish to exercise this right, please do not submit comments or fill out the contact form.

Right to withdraw

You have the right to withdraw your consent to having your data processed at any time by contacting Jake Symons.

Contact:

This privacy policy has been written for Jake Symons to be completely transparent in his privacy practices and to help you take control of your data.

This privacy policy has the aim of being as clear as possible. If you have any questions or wish to use any of your rights outlined above, then don’t hesitate to contact the Data Protection Officer whose details are below.

Data Protection Officer

Site: https://jakesymons.com

Name: Jake Michael Symons

Email: [email protected]

Phone +44 07939670980

Last Updated: 24th June 2020